About the Author John Tiso , CCIE #5162, holds a variety of industry certifications in addition to his Cisco CCIE. These include the Cisco CCDP, Cisco CCNP-Voice, Cisco CCT, and several specializations from Cisco. He is a Microsoft MCSE and also holds certifications from CompTIA, Nortel Networks, Novell, Sun Microsystems, IBM, and HP. ? John has a Graduate Citation in Strategic Management from Harvard University and a B.S. degree from Adelphi University. His writing has been published in a variety of industry journals and by Cisco Press. He has served as a technical editor for McGraw-Hill and Cisco Press. John is a past Esteemed Speaker for Cisco Networkers (Live!) and was a speaker at the National CIPTUG Conference. He has been an expert on Cisco?s ?Ask the Expert? NetPro forum and a question developer for the CCIE program. ? John?s current role is as a senior engineer at a Cisco Partner. He has a quarter of a centuryexperience in the technology industry, after deciding to stop carrying refrigerators in the family business. Prior to his current position, he held multiple roles while working at Cisco, including TAC Engineer, Systems Engineer, and Product Manager. While at Cisco,one of John?s last projects was as a member of the team that developed the recent updates to the CCNA program. Prior to joining Cisco, he was a lead architect and consultant for a Cisco Gold Partner. ? John currently resides in Amherst, New Hampshire, with his wife Lauren and their three children, Kati, Nick, and Danny. John is a nine-time marathon finisher and also a Therapy Dog International certified handler of his therapy dog and running partner, Molly. He can be reached at firstname.lastname@example.org . ? Read more
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